Remote IT Managment

We have a very powerful set of tools that allow us to monitor your network environment.

Our Remote Onsite Manager is a single, lightweight piece of software installed once at each site. Onsite Manager performs secure, comprehensive scans of your environment to gather the up-to-date information that Total Telecom needs to manage your IT assets with unparalleled efficiency. With Remote Onsite Manager, we can monitor and manage anything with an IP address, including: desktops, laptops, servers, managed switches, routers, firewalls, phones, printers, faxes and scanners.





Our Remote IT Solution

Monitoring

24/7 health checks Identifies issues early on and keeps your business running. Our system will perform some key checks as often as every 15 minutes to assure your PCs are running at optimal performance levels.

Maintenance

Here is a list a maintenance task that we perform: • Windows update • PC clean-up • Security patches • Temp file removal • Hard drive defrag • Disk clean-up • Disk space checks • Physical disk health checks • Critical events checks • Windows service checks • Vulnerability scans • HIPPA compliance checks

Security

We protect your PCs with the latest in Antivirus, Malware and Adware protection. Vulnerability scans are done to make sure there are no holes in your network that make them vulnerable to attacks.

Support

We are here 24 hours a day 7 days a week, if there is ever an issue we are a phone call, text or email away.